(For the purpose of the Data Protection Act of 1998, Andrea See (Community Manager) is our data handler.)
In order to use this Web site, you must first complete the registration form and create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest. We also store the information you provide when you contact us for any reason.
The Clan is the sole owner of the information collected on The Clan. The Clan collects personally identifiable information from our users at several different points on our Web site. We do not sell your personally identifiable information to any third party.
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, shipping address and daytime telephone number), and demographic information (such as zip code). We use this information to notify contest winners and award prizes.
We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
We store information that we collect through cookies, log files, clear gifs, (and/or third party sources) to create a “profile” of your preferences. We tie your personally identifiable information to information in the profile, in to improve the content of the site for you.
We do not share your profile with other third parties.
Data gathered will not identify you personally. It is strictly aggregate statistical data about our visitors and how they used our resources on the site. No identifying personal information will be shared at any time via cookies.
Close to the above, data gathering can be about general online use through a cookie file. When used, cookies are automatically placed in your hard drive where information transferred to your computer can be found. These cookies are designed to help us correct and improve our site’s services or products for you.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
You may elect to decline all cookies via your computer. Every computer has the ability to decline file downloads like cookies. Your browser has an option to enable the declining of cookies. If you do decline cookie downloads you may be limited to certain areas of our site, such as contests or surveys.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstreamdata.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
Your information and how it is used
We may send regular newsletters to all members of The Clan. We respect your privacy, and it is easy to unsubscribe. If you no longer wish to receive our newsletters, you may opt-out of receiving them by going to your user profile (User Control Panel) and de-selecting “Receive Admin Emails” (please note: you will still continue to receive Service-related Announcements as specified below).
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password.
Storage of personal data
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Transmission of data on the internet is never guaranteed regarding safety. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You are therefore at your own risk if you elect to transmit any data. When offered you may create a password, but you are responsible for keeping it confidential.
Third party disclosure may be necessary in regards to personal information:
- A sale of our business or its assets, in full or part, to a third party may require personal data sharing.
- Legally, we may be asked to share and disclose data details.
- To assist in reducing credit risk and fraud protection.
You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Bulletin Boards/Chat Rooms
If you use the bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. WE STRONGLY ADVISE YOU TO NEVER TO POST ANY PERSONALLY-IDENTIFIABLE INFORMATION ON THIS SITE’S BULLETIN BOARDS.
IMPORTANT – PLEASE READ THE GUIDE TO “STAYING SAFE ONLINE” IN THE CLAN FAQ.
The Data Protection Act 1998 provides you with the right to access the information that we collect about you. If your personally identifiable information changes, you may correct, update or delete it by making the change on the User Control Panel.
If you wish to leave The Clan and have all your personally identifiable information deleted, please either send a REMOVE private message to Andrea, or e-mail firstname.lastname@example.org.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, the rights of other users of this site and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
The Clan is open to users from around the world, so we comply with the Children’s Online Privacy Protection Act (COPPA).
The Clan is owned and operated by The Redhammer Management Limited, registered office: Haggards Crowther, Heathmans House, 19 Heathmans Road, London SW6 4TJ, United Kingdom. The Clan is administered by Peter Cox (email@example.com) and Andrea See (firstname.lastname@example.org).
In addition, we enforce very strict rules about personal privacy on The Clan. Please see Staying safe online in our FAQs for details.